Tenant Interviews-Asking the Right Questions ($175.00/person):
This class is designed to focus on the interview process and provides concepts and tools that will aid interviewers in their work. The principles discussed in this class apply to all formal interview settings such as initial eligibility interviews, interim recertifications and annual recertifications.
Keys To Successful Interviews
Guidelines For Interviewing
Conducting The Interview
Questions As Interview Tools
Questions On The Initial Application/Recertification Forms
Interviewing Persons With Disabilities
Special Situation: Zero-Income Families
Policy Issues Affecting Data Collection And Program Integrity